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For any technical problems you are experiencing with the website, please contact Kate Love-Jacobson at
or 260.427.5982

For any specific questions on permits, please contact the related department directly.

Welcome to the Allen County/
City of Fort Wayne Citizen Access Portal 

We are pleased to offer our citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week. 

We are delivering powerful e-government services and providing valuable information about the community while making your interactions with us more transparent, efficient, and convenient. 

With a user account you must Login
to apply for a permit, request an inspection, make a payment online and view information specific to your account.

You may view general information, get questions answered, access the Citizen Access Portal Training and other limited services without registering for a user account.

We trust these online features will provide you with a new, higher level of service.


Please add to your allowed email list.

We accept Electronic Checks and Credit Card payments online.
If you experience online payment issues, please send an email to:

NOTE:  Windows XP and Vista are not supported.
NOTE:  Windows 10 is supported only with Internet Explorer 11.

Web browsers currently supported (updated 2/2018) are:
Internet Explorer Version 11 only
Microsoft Edge 38
Google Chrome Version 55
Mozilla Firefox 47
Safari 10 in Mac OS X 10.10
Opera 29












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