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For any technical problems or online payment issues, contact the permit system coordinator at 260.427.5982 or via email at For any non-technical issues, please contact the respective department directly. We accept both Electronic Checks and Credit Card payments online.

Welcome to the Allen County/City of Fort Wayne Citizen Access Portal

This system allows customers to create and submit applications online, pay fees, and track application status.

To use these online services, please register for a free user account by clicking on the Register for an Account link.

Please note: Only licensed Allen County contractors may apply for Building Permits.

You may view some general information without registering for a user account.

We accept Electronic Checks and Credit Card payments online. If you experience online payment issues, please send an email to: Please make sure this email is added to your trusted senders list.

Web browsers currently supported (updated 8/2021) are:

Internet Explorer Version 11 only
Microsoft Edge 38
Google Chrome Version 73
Mozilla Firefox 61
Safari 11
Opera 54












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